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Politique de remboursement

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for store creditdifferent product, or a refund to the original payment method.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you MUST contact us at info@ecospaw.com. If your return is accepted, you will be responsible for the return shipping costs.  We will then provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@ecospaw.com.